HEYSTAR INC. PRIVACY POLICY & COMMUNICATION TERMS

Effective Date: October 2025

Heystar Inc. (“Heystar,” “we,” “our,” or “us”) operates consulting services, digital platforms (including H-CORE), and communication systems. This Privacy Policy explains how we collect, use, and protect your information, including SMS communications.

  1. Information We Collect

We collect:

  • Personal Information: Name, email, phone number
  • Professional Information: Organization, role, service needs
  • Platform Data: Login activity, course progress (H-CORE), engagement metrics
  • Communication Data: SMS opt-ins, emails, support inquiries
  1. How We Use Information

We use your information to:

  • Deliver consulting and workforce solutions
  • Operate the H-CORE platform and membership services
  • Send service-related communications (including SMS)
  • Provide customer support
  • Improve user experience and analytics
  • Meet legal and compliance requirements
  1. SMS / 10DLC COMMUNICATION DISCLOSURE

By providing your phone number and opting in, you consent to receive SMS messages from Heystar Inc.

  • Message Types May Include:
  • Appointment reminders
  • Service updates
  • Account notifications
  • Event or program alerts (H-CORE, Heystar Community Lab, etc.)

Message Frequency:

Message frequency may vary based on your interaction with our services.

Message & Data Rates:

Message and data rates may apply depending on your carrier.

Opt-Out Instructions:

You can opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance
  1. Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

  1. Consent & Opt-In Standards

We only send SMS messages to users who have provided explicit consent through:

  • Website forms
  • H-CORE platform registration
  • Event or service sign-ups

We do not use purchased lists or inferred consent.

Records of opt-in are maintained for compliance and audit purposes.

  1. Third-Party Sharing

We do not sell personal data.

We may share limited information with:

  • SMS providers (e.g., Klaviyo,square, Shopify marketing, Twilio or similar)
  • Payment processors
  • Hosting and analytics providers

All third parties are required to maintain data confidentiality and security.

  1. H-CORE Platform Data Use

For users of H-CORE:

We collect and use data to:

  • Track learning progress
  • Deliver certifications and resources
  • Provide personalized recommendations
  • Support community engagement features

Your data within H-CORE is not sold or publicly disclosed.

  1. Data Security

We implement industry-standard safeguards including:

  • Secure hosting environments
  • Access controls
  • Encrypted communications where applicable
  1. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent (including SMS opt-out)

Contact: [email protected]

  1. Data Retention

We retain data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Business operations
  1. Updates

This policy may be updated periodically. Continued use of services constitutes acceptance of updates.

  1. Contact